Customer Care

Shipping Policy

We prepare every fragrance order with care and keep you informed as it makes its way to you.

Standard shipping

Standard shipping is currently 5–7 business days. This timeframe is an estimate and does not represent a guaranteed delivery date.

Order updates

Customers receive order and shipping information after purchase using the contact details provided during checkout. Please review those details carefully before completing your order.

Carrier delays

Shipping times may vary because of carrier volume, weather, service interruptions, or other circumstances outside our control. Carrier delays may affect the estimated timeframe once an order is in transit.